Deposits & Returns
Deposits are not refundable. If you cancel the order you forfeit your deposit. Please understand this rule before placing a pre-order with a deposit.When the order is ready to ship you will receive a Paypal Request for the balance due. You have ten days to make payment or the order will be cancelled and the deposit forfeited. Any future orders made with Happily Ever After will have to be paid in full at time of order.
A 15% fee will be charged on all orders cancelled by customer.
ReturnsNo Refunds: All Sales Are Final With Two Exceptions
Exception 1: Happily Ever After is unable to ship the item ordered.
DO NOT RETURN AN ITEM WITHOUT PRIOR AUTHORIZATION!
UPS will be contacted for damaged items and will contact you directly. You must retain the original shipping box for UPS to inspect.