Deposits & Returns

Deposits

Deposits are not refundable. If you cancel the order you forfeit your deposit. Please understand this rule before placing a pre-order with a deposit.

When the order is ready to ship you will receive a Paypal Request for the balance due. You have ten days to make payment or the order will be cancelled and the deposit forfeited. Any future orders made with Happily Ever After will have to be paid in full at time of order.

Cancelled Orders

A 15% fee will be charged on all orders cancelled by customer.

Returns

No Refunds: All Sales Are Final With Two Exceptions

Exception 1: Happily Ever After is unable to ship the item ordered.
Exception 2: The item shipped is defective and cannot be repaired or replaced.

Please inspect your shipment immediately upon receipt.

You must contact Happily Ever After about a defective item within three business days of the confirmed UPS delivery date.

DO NOT RETURN AN ITEM WITHOUT PRIOR AUTHORIZATION!

UPS will be contacted for damaged items and will contact you directly. You must retain the original shipping box for UPS to inspect.